Frequently Asked Questions

Find answers to common questions about our collections and services

How do I determine my size?

Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements to ensure the perfect fit for every silhouette.

What materials do you use in your garments?

Jacquard focuses on premium textiles, including organic cotton, sustainable silk, and high-grade synthetic blends designed for durability and comfort.

Can I modify or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You may request a cancellation within 1 hour of purchase by contacting our support team.

Do you offer international shipping?

Yes, Jacquard ships to over 50 countries worldwide. Shipping costs and delivery times vary by destination.

How should I care for my Jacquard pieces?

Each garment includes a care label with specific instructions. Generally, we recommend cold washes and air drying to maintain fabric integrity.

Are your manufacturing processes ethical?

Absolutely. We partner exclusively with fair-trade certified factories that ensure safe working conditions and equitable wages for all artisans.